We kindly request that you provide us with at least 24 hours notice if you need to cancel or reschedule your appointment. This is done as a courtesy to our technicians.
We understand that this is not always possible and so we require that our clients cancel their appointments at least 1 hour before their scheduled appointment time.
*Clients who do not cancel their appointments at least 1 hour prior to their appointment time will be charged 50% of the missed treatment's cost as a "no-show" fee.
Clients who do not cancel their appointment at least 1 hour prior to their appointment time and are using a voucher for their service will be charged a $30 flat rate as a "no-show" fee.
To ensure that this fee is paid when applicable we require that our clients provide us with a credit card number upon booking or prepay for their appointment.
Thank you for your consideration and understanding.
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